Insurance Council of Australia and recovery officers from Yarra Ranges Council are hosting virtual one-on-one consultations for Yarra Ranges residents affected by the 2021 June storms.
The video or phone consultations can be booked between Thursday 31 March from 9am to 8pm. If residents are unavailable, alternative dates can be made via the booking process.
Yarra Ranges Council Mayor Jim Child said the consultations are an opportunity for residents to raise concerns around their insurance policies.
“We know from how popular the first consultation event was, that this is something our community still needs support with,” Mayor Child said.
“In the last consultation discussions revolved around the significant and ongoing Covid related impacts on the building industry and delays in the repair process are a significant point of concern for residents keen on moving forward with repairs and rebuilds.”
The sessions will offer support for financial loss and impacts to business, insurance and rebuilding, and loss of documents and tenancy issues.
The virtual video or phone consultations are available in 30-minute blocks. Support people can attend the meeting if requested.
“This event, like the last, is a great opportunity for residents who are still having ongoing problems with their insurance company to come together in a safe environment with the Insurance Council of Australia, who may be able to aid them in coming to an agreement or outcome with their insurer.” Mayor Child said.
