FERNTREE GULLY STAR MAIL
Home » News » Multiple calls for assistance in 24-hours puts SES Emerald in a ‘unique situation’

Multiple calls for assistance in 24-hours puts SES Emerald in a ‘unique situation’

SES Emerald Unit was requested multiple times, including twice at 1000 Steps in Ferntree Gully National Park, third time at Kallista and a fourth time in Emerald within 24 hours, along with SES Knox Unit to assist Ambulance Victoria.

On Monday afternoon SES Emerald Unit helped Ambulance Victoria carry a person who had a medical episode three quarters away out of the park, down to where the ambulance was parked.

SES Emerald Unit Controller Ben Owen said they have specialised carrying equipment to help carry patients out of remote areas, hence Ambulance Victoria seeks their assistance from time to time.

“It’s not dangerous to hike or walk in 1000 Steps but from time-to-time people have trips, slips and falls, or people have medical episodes that result in them not being able to complete their walk, hike, or their bike ride – we are here to assist,” he said.

“We had four back-to-back calls within a 24-hour period, it’s probably the first time in 20 years that I can recall having that without having other types of SES day-to-day run call outs that we do a majority of the time – the situation was quite unique.”

Mr Owen said if you are out for a walk or hike in remote areas, it’s best to use apps that identifies your exact location.

“One of the rescues we assisted was a young fella, he had people supporting him – they used apps to identify exactly where he was in the park, which made it quicker for emergency services and ambulance to find him and as a result he got the treatment he needed quicker and got the hospital quicker,” he said.

Apps like What3words or Google Maps can help track your location if emergency help is ever needed.

Mr Owen expressed his gratitude to SES Knox Unit for assisting them over that 24-hour period.

“We’d also like to thank Kallista CFA for helping us on the ground,” he said.

Ambulance Victoria spokesperson said one of the incidents was related to a medical problem where AV needed assistance to get someone out of the shower.

“Paramedics responded to reports of a fall in Kallista at around 12:40pm on 18 June 2024, one person was transported by road ambulance to Dandenong Hospital with a lower body injury, in a stable condition,” the spokesperson said.

SES Emerald Unit is always looking for volunteers, if you’re interested or you’d like to know more about their volunteering work, head to their website at ses.vic.gov.au or pop in on a Monday night and have a chat to a team member.

Digital Editions


More News

  • Top four and a draw

    Top four and a draw

    In the midweek Pennant, Side One played away against Boronia. After an even start, Boronia proved too strong on the day, with Yarra Glen going down 43 to 67 (14…

  • Phoenix’s queer Naarm photography exhibition her biggest yet

    Phoenix’s queer Naarm photography exhibition her biggest yet

    Warburton-based photographer Suzanne Phoenix’s biggest exhibition yet will showcase 13 years of Melbourne’s queer community at the Midsumma Festival. The Queer Naarm exhibition takes place from 20 January to 1…

  • Prepare early for hard rubbish collection

    Prepare early for hard rubbish collection

    Purchase this photo from Pic Store: 319962 Hard rubbish collection is just around the corner, so now’s a great time to start preparing your items for a smooth pickup. To…

  • A final run home for Jake

    A final run home for Jake

    A Belgrave runner will begin a journey that has never been attempted before on Friday 27 February, taking on six loops of the Megasaw, a brutal 100-mile endurance challenge with…

  • Discover public art in your suburb this summer

    Discover public art in your suburb this summer

    Explore your neighbourhood and discover public art this summer! Visit the Knox Public Art Trail to access the interactive mapping tool that allows self-guided exploration of the many unique public…

  • The secret world of food

    The secret world of food

    These school holidays, bring your children down to explore the Secret World of Food at Boronia library between 19 – 24 January 2026. This hands-on, interactive experience designed for young…

  • Reminder to update your pet registration

    Reminder to update your pet registration

    Yarra Ranges Council are encouraging residents to do a quick check-in for their furry friends if anything has changed since you last updated your pet’s registration details. Spending a few…

  • Discovering Dunedin

    Discovering Dunedin

    Having explored the tourist meccas of the South Island of New Zealand (Queenstown and Christchurch) I thought it was time to venture further afield and head to the more hidden…

  • $7000 to support the second year of the Queer Youth Writers Collective

    $7000 to support the second year of the Queer Youth Writers Collective

    The Yarra Ranges Queer Youth Writers Collective (QYWC) formed in 2025 and is making a return this year for keen young writers in the LGBTQIA+ community. The group has also…

  • Bayswater volunteers deployed to Walwa and Longwood fires

    Bayswater volunteers deployed to Walwa and Longwood fires

    Over the past week, firefighters have been flat out, both locally and across the state, helping communities impacted by ongoing bushfires. Bayswater CFA sent a tanker and more than 20…